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1. What do I need to do in order to register to sell HUD homes?
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You are required to complete the New Broker Certification Package. The instructions for completing the package are located on the checklist. If you've been registered in the past to sell "HUD homes," complete the Broker Re-Certification Package and follow the instructions on the checklist. For more information regarding the documents, please click on http://www.hooksvanholm.com/Forms.aspx .
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| 2. I would like to place a bid on a property for my client. How do I obtain temporary bidding privileges?
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Only newly registering brokers can be assigned temporary bidding privileges if a complete package has been submitted. If you are a re-certifying broker and your NAID has expired or become inactive, your package must be successfully processed before your bidding privileges can be reinstated.
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| 3. What do I need to do to re-certify? Is there an abbreviated form?
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No, there isn't an abbreviated form. The re-certifying process is exactly the same as the original certification process to ensure that HUD has your current information. If your information is the same the following year; feel free to copy the information from your photocopied original forms to help expedite the submission process. Remember, you will be required to do this annually. You will be notified by either HVH or HUD and you can always check online at the http://www.hooksvanholm.com/Brokers.aspx. When re-certifying, please be certain to sign and date in blue ink.
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| 4. I tried making a bid and this was the message I received. "The SSN/FID number 12-3456789 you entered was not found in the certified broker database. Correct the number you entered and resubmit it." What shall I do?
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This means you may have entered your bidding number incorrectly. Please check your number and try again. It may also mean that your bidding privileges have not yet been assigned or have been deactivated. In that case, you may email us so we can assist you. Return to the Contact Us page.
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| 5. Our office was just approved as a HUD Broker. How do I get a key to lockboxes?
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You must contact the listing broker in your area to obtain keys to the lockboxes.
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| 6. Is the Broker's ID # the same as the NAID #?
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Broker's ID # and SAMS NAID # are not the same. Your tax identification number or social security number, whichever was used to register, is the number used for bidding online or by phone. The SAMS NAID # is issued by HUD and is to be used only on HUD 9548 Sales Contracts when the certified broker signs the contract.
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| 7. Please help me! Our office has a new broker and I need to know what forms should be completed and submitted to inform you of this change? Can I find them on the internet?
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Whenever you have a change to any of the information with which you initially registered, you must re-certify. This requires completion of the Broker Re-certification Package and it should be submitted to the address noted in the instructions. This must also be done when any pertinent changes occur such as the tax identification number, owners/principals, physical or remittance address and/or phone number. Please note that only one broker per office can be designated.
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| 8. I was registered to sell HUD homes at one time, but never participated. Am I still registered?
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Certification is good for one year only. Please note that if you do not use your NAID number within 6 months, it will automatically be expired by HUD.
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| 9. How can I get more information about the entire process?
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| You can contact our office directly or click on Important Links for Brokers page.
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| 10. Will I receive a NAID # by mail?
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Once HUD assigns your NAID, Hooks Van Holm, Inc. will notify you either by email or fax. You may also verify online using our Broker Registration Status Area.
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| 11. Do you offer any training on your program for my agents?
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We regularly offer training seminars for brokers and agents. You may return to the Broker Training Sessions page to learn more about broker training in your area.
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| 12. I would like to submit a bid on a house, but cannot find our NAID number. Can you give it to me?
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Please return to the Contact Us page and submit your request in writing. The following information will be necessary in order to complete your request: broker name, business address and either the social security number or taxpayer ID number (whichever your NAID is registered under). Please note that the number you use to place a bid is either your social security number or taxpayer ID number; whichever was used to register. Your NAID number is required for all submitted Sales Contracts.
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| 13. I can't find my SS Card, can I use a birth certificate instead for my SAMS-1111 form for broker registration?
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If you are registering with your Social Security Number, you must provide a copy of your Social Security Card. Unfortunately we cannot accept a birth certificate in place of a Social Security Card. You will need to request issuance of a new Social Security Card at your local Social Security Administration office.
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| 14. Do I need to get an original taxpayer identification # from my accountant to certify?
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No, that is not necessary. By completing the W-9 form, you are providing all the required information in relation to your taxpayer identification number.
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| 15. I am certified in one state to sell HUD homes, but am interested in becoming certify in another state as well. What do I need to do?
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If you plan on selling HUD homes in the states in which you are licensed, you must complete and submit to HVH a new broker certification package. You must identify the state in which you are currently registered and indicate either on the broker certification checklist or in a cover letter that you would like to become registered in another state. You will also need to provide a copy of a current license for each state. We will work with HUD in getting you registered in the new area. We will notify you once this change has occurred.
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| 16. Do you accept faxed copies of the form?
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Unfortunately, we do not accept faxed copies of the broker registration packages.
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